Frequently Asked Questions
Browse by Topic
Can I cancel an order once it has been placed?
Can I return an order once it’s been delivered?
Do you ship internationally?
Do you ship to P.O. boxes or military APO/FPO addresses?
How much does shipping and handling cost?
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What is your approach to priority chemicals in your products?
Is Rit tested on animals?
How does liquid dye differ from powder dye?
What are Rit’s dyes made of?
What is Rit’s shelf life?
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How do I reduce color bleeding?
Can I use your dye or laundry care products in my front loading washing machine?
How do I get an even color?
How can I test the color of the dye?
How do I determine how much dye I need?
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What will Rit dye?
What will Rit not dye?
Can I dye a “Cold Water Wash” or “Dry Clean Only” fabric?
Can I dye a shirt with a picture logo?
What about fabrics with special finishes?
Do they present dyeing problems?
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Can colored or printed fabrics be dyed?
Can I change the color of a garment by overdyeing it with a new dye color?
When overdyeing another color with black, why do I have to add an additional color?
Can I dye a black garment to white?
Do you have recipes for Rit colors that have been discontinued?
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Contact Us
By phone
1800 643 702
Monday – Friday
8:00am EST – 4:00pm EST